Frequently Asked Questions

How often is the collection replenished?

Does my carpet need maintenance?

There is a stain in the carpet, what now?

There are folds in the cloth

Can I order a specific carpet in a different size?

When will the rug be delivered?

What happens if the rug is presented and I am not at home?

What is the difference between a handmade and machine made carpet?

Is there a warranty on my rug?

The rug is not perfectly straight or shows a number of imperfections

I am an interior designer / professional salesperson. Do you collaborate?

I have another question, what now?

Final tip!